All Sustainable Grace orders are processed within 3 to 5 business days (M-F) after receiving your order confirmation email, sometimes sooner. We will always do our best to ship your order as soon as possible. Some of our drinkware items are made to order and may take longer to process or arrive in multiple shipments.
Once your order has shipped you will receive an email notification that includes your tracking information, please allow 48 hours for the tracking information to become available.
Due to the pandemic, the U.S. post office is still experiencing longer ship times and delivery times may vary or be delayed.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us with your name and order number, and we will look into it for you.
At this time we do not offer international shipping. Please check back as this may change in the future.
If you have any additional questions feel free to contact us at firstname.lastname@example.org.